IT Support Skills:

• Desktop Support
• Hardware Deployment, Installation and Moves, Adds, Changes (MAC)
• Help Desk Technicians and Service Desk Support
• IT Asset Inventory and Reconciliation
• IT Support Management
• IT Training and IT Certification
• Software Deployment and Installation
• Technical Writing

IT Support Technologies:

• Blackberry
• Ghost
• Heat
• Microsoft® Office Suite
• Microsoft® Outlook
• Microsoft® Windows
• Remedy
• Support Magic
• VPN